Cleaning Business Software

Scale Your Massachusetts Cleaning Business the Smart Way

From Boston to Worcester, Cambridge to Springfield, Massachusetts cleaning businesses use MaidProfit to automate operations, command premium rates, and grow faster.

7M+ Residents
2.7M Households
Top 5 Median Income
JK
SR
TM
AL
★★★★★
4,600+
Cleaning Businesses in Massachusetts
2.7M
Households Statewide
$93,500
Median Household Income
8.9%
Annual Market Growth

Massachusetts Cleaning Market at a Glance

7.03 million
Population
Heavily concentrated in the Greater Boston metro, with a highly educated population that values professional home services
U.S. Census Bureau 2024
4,100+
Cleaning Businesses
Competitive in Boston proper but significant opportunity in Worcester, Springfield, and suburban corridors
IBISWorld 2024
$1.3 billion
Market Size
Driven by high dual-income household rates, costly housing, and a culture of outsourcing home maintenance
IBISWorld 2024
$565,000
Median Home Value
Well above the $365K national average — larger homes and higher expectations mean bigger invoices per visit
Zillow 2024
$178/visit
Average Cleaning Rate
13% above the national $157 average, reflecting Boston's high cost of living and client willingness to pay for quality
HomeAdvisor 2024
May - September
Peak Season
Spring cleaning, college move-out season (May-June), and Cape Cod vacation property turnovers drive peak demand
Industry Data

Data sources: HomeAdvisor 2024, IBISWorld 2024, Industry Data, U.S. Census Bureau 2024, Zillow 2024

Why Massachusetts Is a Powerhouse Cleaning Market

Massachusetts is one of the wealthiest and most densely populated states in the nation. With 7 million residents packed into 2.7 million households across a compact geography, the Bay State offers exceptional demand density for cleaning businesses. The median household income of $93,500 places professional cleaning firmly within budget for millions of families.

Greater Boston is the market’s epicenter. The city’s world-class universities, healthcare systems, tech companies, and financial firms create a population of time-pressed professionals who gladly pay premium rates for reliable cleaning. The rental turnover market in Boston alone — driven by the city’s massive student population and September 1st moving day tradition — generates a wave of annual deep-cleaning demand.

Beyond Boston, Worcester is the state’s second-largest city and a rapidly growing market in its own right. Springfield and the Pioneer Valley offer affordable entry points with less competition. Cape Cod and the Islands add seasonal vacation rental cleaning opportunities that mirror Maine’s coastal market. Massachusetts’ diversity of submarkets means there’s an opportunity for every type of cleaning business.

Massachusetts's average cleaning rate of $178/visit is 13% above the national average of $157, one of the highest in the country thanks to Boston's cost of living.
With a median home value of $565K — 55% above the $365K national average — Massachusetts homes are larger and more valuable, supporting premium cleaning rates.
Massachusetts's cleaning industry is growing at about 7.0% annually, above the 6.6% national rate, fueled by tech sector growth and high dual-income household rates.

The September 1st Surge

Boston’s unique rental cycle, driven by its 350,000+ college students, creates massive demand for move-out and move-in cleaning every September 1st. Smart cleaning businesses prepare for this annual surge, which can generate weeks’ worth of revenue in just a few days.

4,600+
Cleaning Businesses in Massachusetts
2.7M
Households Statewide
$93,500
Median Household Income
8.9%
Annual Market Growth

Top Massachusetts Neighborhoods for Cleaning Businesses

Where the demand is highest and your business can thrive.

Greater Boston
Over 4.9 million people in the metro area with dense housing, high incomes, and strong demand for recurring residential cleaning in neighborhoods from Back Bay to Brookline.
Worcester Metro
Central Massachusetts's largest city with 210K+ residents and a growing suburban ring where cleaning demand is rising as housing prices push families westward.
Cambridge & Somerville
College towns with year-round demand — student move-out cleaning in summer and recurring service for tech professionals and academics during the school year.
South Shore
Braintree, Quincy, Weymouth, and Plymouth offer a mix of suburban families and coastal vacation properties needing seasonal deep cleans.
North Shore
Salem, Beverly, Marblehead, and Gloucester — affluent coastal communities with seasonal surges and year-round recurring residential cleaning.
Metro West
Wellesley, Natick, Framingham, and Needham — high-income suburbs where families expect premium cleaning services and are willing to pay for reliability.

Everything you need to scale

Built specifically for cleaning businesses — not generic software adapted for your industry.

Smart Scheduling
Auto-assign jobs to the right team based on location, skills, and availability. Clients get instant booking confirmations.
Smart Scheduling optimizes routes across Greater Boston's notoriously congested streets — fit more jobs between Back Bay, Cambridge, and Somerville without losing hours in traffic.
Client CRM
Track every client, property, preferences, and cleaning history in one place. Never lose a detail again.
Client CRM tracks your Boston, Worcester, and Cape Cod clients separately — different markets, different needs, one organized system.
Automated Invoicing
Invoices go out automatically after every job. Accept payments online and track who’s paid and who owes.
Automated Invoicing handles Massachusetts's 6.25% sales tax automatically on every cleaning job, keeping you compliant with DOR requirements.
Team Management
See where your cleaners are in real-time, track job completion, and communicate with your team through the app.
Team Management coordinates crews across the Metro West suburbs, the South Shore, and the North Shore — assign jobs by territory to maximize efficiency.
Business Analytics
Revenue trends, team performance, top clients, and growth metrics — all in one clean dashboard.
Business Analytics reveals which neighborhoods deliver the best margins, from Wellesley estates to Allston apartment turnovers.
Integrations
Connect with QuickBooks, Google Calendar, Stripe, and the tools you already use to run your business.
Integrations connect with QuickBooks, Stripe, and Google Calendar to keep your books clean for Massachusetts tax season without manual entry.

What Massachusetts Cleaners Charge

Massachusetts rates are among the highest in the nation, especially in Greater Boston and the affluent suburbs.

ServicePrice RangeAverage
Standard House Cleaning$140 – $330$215
Deep Cleaning$270 – $580$400
Move-Out Cleaning$320 – $700$490
Office Cleaning (per sq ft)$0.10 – $0.22$0.15
Recurring Weekly Service$120 – $270$180

Boston, Cambridge, and the affluent suburbs along Route 128 (Newton, Wellesley, Brookline) command the highest rates. Worcester and Springfield are 20–30% lower. Cape Cod charges seasonal premiums during summer months.

Massachusetts Cleaning Business Requirements

Business Registration

Register your business with the Massachusetts Secretary of the Commonwealth. LLCs can be filed online for $500, one of the higher filing fees in the country. Sole proprietors must file a DBA (business certificate) with their city or town clerk.

Sales Tax

Massachusetts has a 6.25% state sales tax. Cleaning services are generally exempt from sales tax in Massachusetts, as the state primarily taxes tangible goods. Verify with the Massachusetts Department of Revenue for your specific service mix.

Workers’ Compensation Insurance

Massachusetts requires workers’ compensation insurance for all employers — even those with a single employee. There are no exemptions. Premiums for cleaning businesses average $3.00–$5.00 per $100 of payroll.

General Liability Insurance

Not legally required, but highly recommended in Massachusetts’ litigious environment. Most cleaning businesses carry $1M–$2M in coverage. Expect $550–$1,100 per year.

Paid Family and Medical Leave

Massachusetts’ PFML law requires employer contributions for paid leave benefits. Employers with 25+ employees must contribute to the program. Smaller employers may still need to comply with employee-side contributions.

Domestic Worker Protections

Massachusetts’ Domestic Workers’ Bill of Rights provides specific protections for cleaners working in private homes, including meal breaks, rest periods, and written contracts for regular employees. Compliance is essential for residential cleaning businesses.

Up and running in minutes

No technical setup required. If you can send an email, you can run MaidProfit.

Set Up Your Business
Add your services, pricing, team members, and service areas. Takes about 10 minutes.
Form your LLC through the Massachusetts Secretary of the Commonwealth for $500, register for sales tax with DOR, and let MaidProfit guide your setup.
Clients Book Online
Share your booking link or embed it on your website. Clients pick a time — you get notified instantly.
Clients from Brookline to Plymouth book online 24/7 — no missed calls while you're cleaning a Beacon Hill brownstone.
MaidProfit Does the Rest
Scheduling, reminders, invoicing, and follow-ups happen automatically. You focus on the work.
MaidProfit confirms bookings, sends day-of reminders, collects payment with MA sales tax included, and requests reviews — you focus on delivering spotless results.

Simple, predictable pricing

No per-job fees. No surprise charges. Cancel anytime.

Monthly
Annual Save 20%
Starter
$39/month
Perfect for solo operators and small teams just getting started.
  • Up to 50 jobs/month
  • 1 team member
  • Online booking page
  • Client management
  • Basic invoicing
  • Analytics dashboard
  • Integrations
Join Waitlist
Starter works for solo cleaners building a client base in one Massachusetts market — manage 30+ recurring jobs in Newton, Quincy, or Worcester without overhead.
Pro
$159/month
For multi-location businesses that need maximum power and support.
  • Everything in Growth
  • Unlimited team members
  • Multi-location support
  • Custom reporting
  • Priority support + onboarding
  • API access
  • White-label options
Contact Sales
Pro handles multi-location operations spanning Boston, the Cape, Springfield, and Worcester — full oversight of every team, route, and dollar.

All plans include a 14-day free trial. No credit card required.

Why Massachusetts Cleaning Businesses Choose MaidProfit

Massachusetts charges 6.25% sales tax on cleaning services — MaidProfit handles the math on every invoice so you never undercharge or overpay DOR.
Boston traffic is among the worst in the US — smart route optimization between Beacon Hill, Brookline, and Cambridge saves 45+ minutes per day.
College move-out season floods the market with one-time deep clean requests — automated booking captures this surge without you answering 100 phone calls.
Massachusetts clients in affluent suburbs like Wellesley and Lexington research online before booking — professional invoices and follow-ups build the trust they expect.

Trusted by cleaning businesses everywhere

Hear from real cleaning business owners.

★★★★★

“Boston is competitive and our clients have high standards. MaidProfit’s professional booking system and automated quality follow-ups help us maintain the reputation that keeps us fully booked across Back Bay, Beacon Hill, and the South End.”

JB
Jennifer Burke
Owner, Back Bay Cleaning Co.
★★★★★

“Worcester’s market is growing fast but margins are tighter than Boston. MaidProfit’s route optimization and automated scheduling help me run lean and still deliver premium service to 100+ weekly clients.”

MS
Miguel Santos
Founder, Worcester ProClean
★★★★★

“We handle vacation rental turnovers on Cape Cod all summer, then shift to year-round residential clients in the off-season. MaidProfit makes managing both seasons seamless — I finally have work-life balance.”

AT
Amy Tran
CEO, Cape & Islands Cleaning Group

Common Questions

What do I need to start a cleaning business in Massachusetts?
Register your business with the Secretary of the Commonwealth, file a DBA with your local city/town clerk, obtain an EIN from the IRS, secure workers’ compensation insurance (mandatory), and get general liability insurance. No specific state cleaning license is required.
Are cleaning services subject to sales tax in Massachusetts?
Generally, no. Massachusetts’ 6.25% sales tax applies primarily to tangible goods, not cleaning services. However, if you sell cleaning products alongside services, the product portion may be taxable. Check with the Massachusetts Department of Revenue.
How much can I earn with a cleaning business in Massachusetts?
Massachusetts’ premium rates drive strong earnings. Solo cleaners typically earn $40,000–$70,000 per year. Business owners with teams of 5–15 cleaners can earn $95,000–$220,000+ annually, with Greater Boston operators earning the most.
What is the Domestic Workers’ Bill of Rights in Massachusetts?
Massachusetts law provides domestic workers — including house cleaners working in private homes — with protections like meal breaks, rest periods, written employment agreements, and notice of termination. Cleaning business owners must comply to avoid penalties.
How does MaidProfit help Massachusetts cleaning businesses?
MaidProfit handles the Bay State’s unique demands: scheduling for dense urban areas with tight parking windows, PFML compliance tracking, employee time management for domestic worker regulations, and premium booking tools that match the expectations of Massachusetts’ affluent clientele.
Is workers’ comp required in Massachusetts?
Yes. Massachusetts requires workers’ compensation insurance for all employers, with no exceptions. Even a single part-time employee triggers the requirement. Penalties for non-compliance include fines up to $1,500 per day and potential criminal charges.

Ready to Win the Massachusetts Cleaning Market?

Join the waitlist and be first in line for a free 14-day trial when we launch.

14-day free trial · No credit card · Cancel anytime